UZURV https://uzurv.com/ Adaptive Transportation Wed, 10 Dec 2025 19:22:31 +0000 en-US hourly 1 https://wordpress.org/?v=7.0.4 https://uzurv.com/wp-content/uploads/2021/07/cropped-UZURV-Updated-Favicon-01-32x32.png UZURV https://uzurv.com/ 32 32 New UZURV Partnership Strengthens METROLift’s Commitment to Serving the Community https://uzurv.com/new-uzurv-partnership-strengthens-metrolifts-commitment-to-serving-the-community/ Tue, 09 Dec 2025 05:01:52 +0000 https://uzurv.com/?p=98078

FOR IMMEDIATE RELEASE

RICHMOND, VA., December 9, 2025UZURV has joined METROLift as a new service provider, offering a flexible, fully vetted driver network that meets local, state and federal requirements, including FTA-compliant drug and alcohol testing. With UZURV’s support, METROLift can better serve riders across Houston and the surrounding service area by providing more reliable trip options, especially during high-demand times. 

UZURV provides METROLift an additional option to assign trips as a provider integrated within the agency’s ADA paratransit program. The goals of the partnership are improved program efficiency and rider satisfaction.

“Our goal is to ensure that every METROLift customer can travel with confidence, respect and dignity,” said Michael Andrade, Vice President of Specialized Transit Services. “UZURV shares that vision, and this partnership helps us deliver more consistent, dependable service well into the future. By working together, we’re creating lasting improvements that will benefit riders for years to come.”


“The commitment by METRO leadership and staff to continue to innovate and improve access to high quality mobility options for Greater Houston is clear.”

—Ned Freeman, UZURV CEO


UZURV created a new network of fully compliant drivers in just 41 days and began providing service on November 18, seamlessly integrating with RideCo, the transit technology platform leveraged by METRO, to immediately strengthen METROLift’s ability to serve the community. This rapid launch not only expands service capacity but ensures riders experience more dependable, timely trips. Drivers on the UZURV network are specially onboarded to understand the needs of individuals with disabilities and to provide service with patience, professionalism and care. Their customer-first approach helps riders feel supported, valued, and confident throughout their entire journey — from booking a trip to arriving at their destination.

“The commitment by METRO leadership and staff to continue to innovate and improve access to high quality mobility options for Greater Houston is clear,” says Ned Freeman, Chief Executive Officer of UZURV. “We will work hard to live up to that promise as we provide service for riders across the Houston region.”

Riders, caregivers and advocates that want more information about how UZURV works for paratransit riders, and to see answers to frequently asked questions, can get more information here: https://uzurv.com/rider-hub-houston/

About UZURV

Mobility independence is for everyone. UZURV helps communities lower the cost of transportation for people with mobility challenges while delivering highly reliable service that appropriately meets the needs of each rider. UZURV’s Adaptive Transportation Network Company (Adaptive TNC) model is leveraged by 45 organizations across the country, including ten of the top twenty largest ADA paratransit programs by passenger volume. Drivers provide riders on-time, door-to-door service and are highly qualified, including drug and alcohol screenings that meet FTA standards.

UZURV is built on an Assisted Mobility Platform that simplifies the operation and management of mobility services, covering onboarding, compliance, dispatching, and monitoring of transportation providers. UZURV was founded in 2017 and is based in Richmond, Va. For more information about UZURV, visit https://uzurv.com/.


Media Contact:

Steve Cummings
media@uzurv.com
804.380.9928

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Metro Mobility adds UZURV as Provider for Premium on Demand Service for Paratransit Customers https://uzurv.com/metro-mobility-adds-uzurv-as-provider-for-premium-on-demand-service-for-paratransit-customers/ Tue, 19 Aug 2025 13:36:44 +0000 https://uzurv.com/?p=96456

FOR IMMEDIATE RELEASE

UZURV to provide same-day, door-to-door service using its network of reliable and compliant drivers beginning on Sept. 3

RICHMOND, Va., Aug. 19, 2025 — Metro Mobility certified riders in the Minneapolis/St. Paul Region will soon have a new transportation option for the agency’s innovative Premium on Demand rider choice service. Beginning Sept. 3, UZURV will roll out service across the entire Metro Mobility service area for the Premium on Demand program with a network of drivers compliant with all federal, state and local regulations required by the program.

Metro Mobility is the paratransit service for the Twin Cities metropolitan area, including the cities of Minneapolis and St. Paul and surrounding communities in Minnesota.

Metro Mobility has a long history of innovation in same-day, rider choice paratransit, first launching the precursor of the current Premium on Demand program back in 2004. Currently the program allows eligible riders to schedule rides in advance or same-day, with their choice of provider for each ride. The program subsidizes trips up to $20 per ride, with riders paying a $5 copay and any costs above a $25 fare. Riders receive an estimated out-of-pocket cost at the time of booking.


“We are honored to have been selected to be part of the program and look forward to doing our best to serve the community well.”

—Ned Freeman, UZURV CEO


UZURV has created an information page for riders with program details, rider service features and a sign-up form for early access to launch information: https://uzurv.com/metro-mobility-ride/

“Metro Mobility’s service provides the community with a wonderful on-demand assisted mobility option for paratransit riders in the Twin Cities region, offering riders their choice of quality providers for same-day on demand service,” says Ned Freeman, Chief Executive Officer of UZURV. “We are honored to have been selected to be part of the program and look forward to doing our best to serve the community well.”

UZURV facilitates accessible, door-to-door transportation with drivers who complete background checks, drug screenings, and who are onboarded to provide sensitive service for people with disabilities and older adults. Metro Mobility riders will book and manage rides with the free, fully accessible UZURV Ride app or through the UZURV call center. The program will include wheelchair accessible vehicles.


About UZURV

Mobility independence is for everyone. UZURV helps communities lower the cost of transportation for people with mobility challenges – while delivering much more reliable, timely service that appropriately meets the needs of each rider. The UZURV Assisted Mobility Platform simplifies the operation and management of onboarding, managing compliance, dispatching, and monitoring assisted community mobility services. The platform provides powerful program management and reporting tools for mobility management, transportation systems, and service providers, including UZURV’s own Adaptive Transportation Network (Adaptive TNC) service model. UZURV’s Adaptive TNC onboards drivers, with drug and alcohol screening that meets FTA standards, for ADA Paratransit and rider choice programs. UZURV holds contracts for assisted community mobility services with more than 40 organizations across the United States, including six of the top ten largest ADA paratransit programs by rider volume. UZURV was founded in 2017 and is based in Richmond, VA. For more information about UZURV, visit https://uzurv.com/.


Media Contact:

Steve Cummings
media@uzurv.com
804.380.9928

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Sue Davies, Senior Human Resources Executive at Markel, Joins UZURV Board of Directors https://uzurv.com/sue-davies-senior-human-resources-executive-at-markel-joins-uzurv-board-of-directors/ Fri, 08 Aug 2025 13:36:18 +0000 https://uzurv.com/?p=96378

FOR IMMEDIATE RELEASE

RICHMOND, Va., Aug. 8, 2025 — UZURV, the Adaptive Transportation Network Company and Assisted Mobility Platform, announced today the addition to its board of directors of Sue Davies, Executive Vice President, and Chief Human Resources Officer for Markel Insurance, the insurance operations within Markel Group Inc., a $24.5 billion global holding company specializing in insurance and investment operations.

Davies currently leads a global team encompassing HR, communications, and brand management at Markel, driving significant workplace transformation and culture initiatives. She also serves on Markel’s Executive Leadership Team and Risk Committee. Before her tenure at Markel, Davies was the head of the Talent Management team at CarMax.


“We look forward to Sue’s experience and expertise helping us guide the growth of this dynamic, mission-oriented company…”

—Gary LeClair, UZURV Board Chair


“We are honored to have Sue join us on the board,” said Gary LeClair, Chair of the UZURV Board of Directors. “As UZURV continues to enhance and invest in all aspects of the organization, we look forward to Sue’s experience and expertise helping us guide the growth of this dynamic, mission-oriented company.”

“Sue’s true commitment to helping organizations build and support exceptional teams is a wonderful addition to our Board as UZURV continues to grow,” said Ned Freeman, CEO of UZURV. “We look forward to leveraging her extensive knowledge and experience as we advance our mission.”


About UZURV

Mobility independence is for everyone. UZURV helps communities lower the cost of transportation for people with mobility challenges – while delivering much more reliable, timely service that appropriately meets the needs of each rider. The UZURV Assisted Mobility Platform simplifies the operation and management of onboarding, managing compliance, dispatching, and monitoring assisted community mobility services. The platform provides powerful program management and reporting tools for mobility management, transportation systems, and service providers, including UZURV’s own Adaptive Transportation Network (Adaptive TNC) service model. UZURV’s Adaptive TNC onboards drivers, with drug and alcohol screening that meets FTA standards, for ADA Paratransit and rider choice programs. UZURV holds contracts for assisted community mobility services with more than 40 organizations across the United States, including six of the top ten largest ADA paratransit programs by rider volume. UZURV was founded in 2017 and is based in Richmond, VA. For more information about UZURV, visit https://uzurv.com/.


Media Contact:

Steve Cummings
media@uzurv.com
804.380.9928

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Art and Connection https://uzurv.com/art-and-connection/ Tue, 29 Jul 2025 18:48:13 +0000 https://uzurv.com/?p=96141
Painting by artist and UZURV Rider, Mark Skolnick

A Chat with Rider Mark Skolnick

Mark Skolnick is an artist, a veteran, and an enthusiastic member of a book study at his local church in Chesterfield County, VA. However, to be a part of these communities, Mark needs transportation.

That’s where UZURV comes in.

Every weekday, UZURV Drivers give Mark rides to and from the Circle Senior Center where he creates one-of-a-kind paintings. Every Monday evening, they deliver him to church. And, on occasion, they take him to the VA hospital for care.

“The drivers are very helpful, courteous,” Mark said in a recent chat. “​​My transportation is handled with great care, as well as awareness of time and safety. I emphasize safety.”

With UZURV, Mark stays connected

Mark Skolnick & Deborah Westin
Mark Skolnick and Dr. Deborah Westin

UZURV is a big help to Mark’s wife Deborah Westin who teaches an hour away at Longwood University.

“I was concerned about the distance to the Circle Center for Mark. I thought, ‘How is he going to get there if I’m working?’” Deborah recalled.

Circle Senior Center told Deborah about UZURV and its partnership with Chesterfield County Mobility Services (CCMS). CCMS partially funds transportation for Chesterfield residents with disabilities.

“After I got Mark registered, it was simple. Now, I reserve his rides each month.” Deborah smiled. “It really helps our lifestyle.”

But UZURV is more than a convenience for Mark and Deborah. Accessible, affordable transportation is a lifeline to Mark’s art, faith, and community. Riding with UZURV has also provided Mark a deeper experience because of the relationships he’s created.

“Circle Center offers a measure of healing and a healthy life experience through socialization,” Mark said about his artwork and connections there.

“My conversations with UZURV Drivers are also positive human sharing. They serve the same purpose as going to Circle. I get to share with the Drivers,” he added.

Mark Skolnick Art
Mark Skolnick with the painting that won him 2nd Prize at the Richmond VA Medical Center Art Exhibit. His cat, Henry looks on in the background.

Door-to-door service is key

UZURV’s door-to-door service is especially important to Mark because he has difficulty judging distances. Having a Driver who is sensitive to his needs and who escorts him to and from his destination is a vital measure of safety for him and his wife.

Alice, a nurse with Home Helpers, works with Mark during the week and sometimes accompanies him on his UZURV rides. She appreciates that the Drivers address Mark by name, take their time, and that Mark seems relaxed with them.

Rave reviews for UZURV Drivers

Mark and Deborah couldn’t be more grateful for their UZURV Drivers. They sent CCMS glowing reviews – and they’re not alone.

Tracey Clock with CCMS loves the feedback she receives about UZURV Drivers. She and her team “ghost ride” with UZURV, so they can experience the service for themselves.

“It’s scary to ride outside your comfort zone,” Clock said. “The first couple of times, I was very nervous. Will they show up? Will I be on time? Am I going to have a problem? Will they cancel at the last minute?”

But her team gave UZURV high marks. “We’ve had very good experiences with UZURV. The drivers are courteous, on time. The app tells me who they are, where they are, or if the ride’s been switched. I feel very comfortable in their vehicles. No complaints,” Clock offered.

UZURV Drivers: Providing more than transportation

Mark and his UZURV Drivers have become close. Often, they talk with each other about important things in their lives and in the lives of the people they care about.

For Mark’s Drivers, the conversations have been meaningful.

“During the last five years, I haven’t met a person more filled with gratitude than Mark,” said Driver Rick McKeel. “His attitude comes through in every single conversation you have with him – as well as his sense of humor.”

McKeel went on to say, “If you’re having a really challenging day, and he gets in the car – you completely forget about it. I end up refocusing my energy on what I should be grateful for rather than things I can’t control. That’s a pretty remarkable thing in our culture today.”

Driver Denise McManus had similar things to say: “You can’t help but smile after you’ve been around Mark. It’s a very heartwarming, pleasant experience whenever I drive him.”

“He’s not just a client,” she continued. “I feel like I’m driving a friend.”

Even more than the personal connections, UZURV Drivers see themselves as something more.

Mark’s nurse, Alice, asked one of the drivers why he worked for UZURV and not another transportation network. “He said, ‘I’m not just a transporter. I see myself as a link between giving someone the opportunity to be the best possible version of themselves.’”

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UZURV Expands Its Board With The Appointment Of Flora Castillo And Thomas O’Neil https://uzurv.com/uzurv-expands-its-board-with-the-appointment-of-flora-castillo-and-thomas-oneil/ Fri, 04 Apr 2025 13:41:21 +0000 https://uzurv.com/?p=94621

FOR IMMEDIATE RELEASE

RICHMOND, Va., April 4, 2025 — UZURV, the Adaptive Transportation Network Company and Assisted Mobility Platform, announced today the expansion of its board of directors with the appointment of Flora Castillo and Thomas (Tom) O’Neil, III.

The expanded board, with its diverse expertise and extensive experience, provides the company with invaluable counsel and oversight. The board will aid in managing complex regulatory and risk management scenarios, fostering sustainable corporate growth, and bring additional high-level strategic counsel to the company’s continued expansion across the country.

“I am excited that Flora and Tom have joined our board,” said Gary LeClair, Chair of the UZURV Board of Directors. “The depth and breadth of their governance experience is an enormous asset as we guide the growth of this dynamic, mission-oriented company.”

Flora Castillo: Ms. Castillo is the founder and President of Pivot Strategies, LLC, a consulting firm serving the transportation, and insurance industries. Previously she was Vice President of Transportation at UnitedHealth Group as well as the elected chair of the American Public Transportation Association (APTA). Castillo has served on numerous boards including Cambridge Systematics, Inc., WHYY, Greater Philadelphia Health Action (GPHA) and formerly on the boards of mPact (Formerly Rail-Volution), and New Jersey Transit. She holds a B.S. in Management Business Administration from Long Island University and is a Certified Health Insurance Executive (C.H.I.E.).

Tom O’Neil: Mr. O’Neil has been a Managing Director at the Berkeley Research Group (BRG), leading the healthcare governance and compliance practice. Previously, he was the Global Chief Compliance Officer of Cigna Corporation, a leading global health services provider. Mr. O’Neil is a seasoned corporate director serving on a variety of boards with a specialty in growth-stage companies operating in highly regulated industries. He received his Artium Baccalaureus (A.B.), magna cum laude, from Dartmouth College and his J.D. from Georgetown University.

“We are honored to have Flora Castillo and Tom O’Neil join our board of directors,” said Ned Freeman, CEO of UZURV. “Their wealth of strategic insight, governance experience, and proven leadership – coupled with their genuine and deep connection to UZURV’s mission – are invaluable additions to the team. We look forward to leveraging their talents to the fullest as we continue our growth.”


About UZURV

Mobility independence is for everyone. UZURV helps communities lower the cost of transportation for people with mobility challenges – while delivering much more reliable, timely service that appropriately meets the needs of each rider. The UZURV Assisted Mobility Platform simplifies the operation and management of onboarding, managing compliance, dispatching, and monitoring assisted community mobility services. The platform provides powerful program management and reporting tools for mobility management, transportation systems, and service providers, including UZURV’s own Adaptive Transportation Network (Adaptive TNC) service model. UZURV’s Adaptive TNC onboards drivers, with drug and alcohol screening that meets FTA standards, for ADA Paratransit and rider choice programs. UZURV holds contracts for assisted community mobility services with more than 40 organizations across the United States, including six of the top ten largest ADA paratransit programs by rider volume. UZURV was founded in 2017 and is based in Richmond, VA. For more information about UZURV, visit https://uzurv.com/.


Media Contact:

Steve Cummings
media@uzurv.com
804.380.9928

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Open letter to the Public Transportation Community https://uzurv.com/open-letter-to-the-public-transportation-community/ Wed, 05 Feb 2025 22:00:19 +0000 https://uzurv.com/?p=94013
We believe drug and alcohol testing should be applied to all modes of service. It is absolutely possible to operate an FTA compliant drug and alcohol testing program as a large-scale TNC.

February 4, 2025

Ned Freeman
Chief Executive Officer
UZURV


A case for preserving safety in Public Transit with FTA drug and alcohol testing

I’ve been monitoring the flurry of talking points and comments related to the FTA’s recent notice of proposed policy statement (Docket No. FTA–2024–0020: Notice of Proposed Policy Statement on the applicability of drug and alcohol testing programs to Transportation Network Companies).

In my opinion, there are two key points that are not getting enough attention in these discussions:

  1. FTA Drug and Alcohol testing makes public transit safer.
  2. FTA Drug and Alcohol testing should protect all riders, not just some riders.


1. FTA Drug and Alcohol testing requirements make public transit safer.

Federal transit law requires agencies to establish and implement drug and alcohol testing programs to help prevent accidents, injuries, and fatalities. The goal is safety.

The drug & alcohol testing requirements protect communities from workers who misuse alcohol or use prohibited drugs while on the job.

Testing requirements cover all workers who perform safety-sensitive functions, including operators of public transit vehicles. People who operate vehicles for public transit should not be impaired.

Testing seeks to deter, prevent, detect, and remove workers from service if they are found to be impaired by illegal drugs or abuse of alcohol. This includes testing workers before hire, random testing while on the job, testing based on reasonable suspicion of impairment, and post-accident testing.

Each year, federal data shows that the testing successfully identifies, prevents the hiring of, or removes from service around 1-2% of workers, who tested positive for drugs or alcohol. The rate of positive test results is monitored each year, and the amount of testing required is adjusted to make sure the workforce is adequately tested and monitored to improve the safety of our systems.

Drug and alcohol testing safety measures work to protect public transit riders.


2. FTA Drug and Alcohol testing should protect all riders, not just some riders.

Every single rider should have confidence that public transit is doing everything it can to keep them safe.

Agencies provide many modes and types of public transit service, from light rail, ferries, traditional fixed route bus service, ADA Paratransit, to on-demand services, first / last mile, microtransit, etc… many longstanding modes of service, as well as innovative new service models.

Every mode of service in public transit is subject to FTA drug and alcohol testing.

However, right now there is an active push by some to “exempt” TNCs from FTA Drug and Alcohol testing, unlike every other mode of service.

Some TNCs are pressing the industry to interpret the 1994 “taxicab exception” that originally applied to street-hailed cabs as the basis for exempting TNCs from the drug and alcohol testing standards that apply to every other operator and safety-sensitive worker in public transit.

Today, the limited “taxicab exception” has even evolved to be widely described by some as an “exemption” that should be broadly applied to transportation network companies.

Over the past several years, the industry has seen a proliferation and growth of programs where transportation network companies provide a material portion of service in public transit – many without being included as part of FTA Drug and Alcohol testing pools.

This has created systems where not all riders have the same safety protections as those required on every other mode of service.

This proliferation is not the result of the random selection of an individual TNC driver by a rider using an agency voucher. Most of this growth comes from structured programs with a direct relationship between the agency and the TNCs managed by procurements and contractual or other formal relationships.

To address many industry requests for clarification about the taxicab exception and how it should be applied to TNCs, the FTA recently released a Proposed Policy Statement regarding the applicability of FTA’s Drug and Alcohol testing program to Transportation Network Companies.

In the proposal, the FTA states there is a need to clarify how the “taxicab exception” applies to TNCs, and whether or not TNCs are subject to the requirements of FTA Drug and Alcohol testing.

Let’s be clear:

Public transit and public transit riders should have full access to the use of TNCs. But the use of TNCs as a solution in public transit should not exempt TNCs from the same safety requirements of every other mode of service in public transit.

There is no reason TNCs cannot comply with FTA drug and alcohol testing requirements. To the contrary, a number of TNCs manage FTA compliant testing programs. And do so at scale.

The FTA’s proposed policy statement, which clarifies the rules for operating under contractual or informal arrangements with transit agencies to comply with FTA’s drug and alcohol testing program with TNCs, represents a crucial clarification of the original rules to ensure passengers receive consistent levels of safety across all public transportation services.

The assurance that every driver for federally funded public transportation adheres to the same standard as the operators for every other mode of service provides peace of mind to riders, transit agencies, and communities.

The FTA’s proposed policy statement regrounds our industry understanding of the taxicab exception to the original intent. It aligns with public expectations that providers of transit-funded services uphold the highest safety standards, ensuring no compromise in protecting passengers regardless of service delivery methods.

The choice to allow TNCs to expand services in federally funded public transportation without drug and alcohol testing is not a market necessity. It is a choice.

We believe drug and alcohol testing should be applied to all modes of service. And again, it is absolutely possible to operate a FTA compliant drug and alcohol testing program as a large-scale TNC.

If we uphold our industry safety standards, we still leave the private sector their freedom of choice.

TNCs can choose to comply with the same safety standards required of every other business in public transit. Or they can choose not to.

The industry should not seek to make public transit riders choose between different modes with different safety standards. We can enforce our safety standards and provide full access to the significant benefits of TNCs for public transportation.


Summary Conclusion:

FTA drug and alcohol testing makes public transit systems safer than they would be without the testing requirements.

Safety standards should be applied to all modes of service, and there is no reason to single out TNCs for exemption from drug and alcohol testing.

Support for the FTA’s proposed policy statement aligns with the long-standing emphasis on safety in public transit. We urge the industry’s full support for the proposed policy statement “Notice of Proposed Policy Statement Regarding the Applicability of FTA’s Drug and Alcohol Testing Program to Transportation Network Companies.”

Should you wish to voice support for the FTA’s Proposed Policy Statement (Docket No. FTA–2024–0020) you can post your public comment to the FTA here: https://www.regulations.gov/commenton/FTA-2024-0020-0001

Comments are due by February 12, 2025

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Preserving Safety in Public Transit with FTA Drug and Alcohol Testing https://uzurv.com/preserving-safety-in-public-transit-with-fta-drug-and-alcohol-testing/ Wed, 05 Feb 2025 21:13:28 +0000 https://uzurv.com/?p=94034

Myths and Truths

There have been a number of confusing comments and information swirling around the Federal Transit Administration’s (FTA) recent “Notice of Proposed Policy Statement Regarding the Applicability of FTA’s Drug and Alcohol Testing Program to Transportation Network Companies.” As an Adaptive Transportation Network Company that operates an FTA Compliant Drug and Alcohol testing program, we have pulled together some of the more common myths we’ve seen in comments and provided context below.

Myth:

If these new rules go into effect, TNCs will be barred from providing transportation services.

Truth:

TNCs are permitted to provide all forms of public transit service (including paratransit, microtransit, and other on-demand services) as long as they agree to meet the same drug and alcohol testing rules as other public agencies and private companies who provide public transportation. Furthermore, the FTA allows an exception for providers (including taxicab companies and TNCs – i.e. the “Taxicab exception”), which applies when there is no contractual relationship with a transit agency, and where riders can choose their own provider without any influence from the transit agency. Finally, there are multiple TNCs who meet the drug and alcohol testing requirements.


Myth:

The FTA is setting new drug and alcohol testing rules for TNCs.

Truth:

These rules are not new. The FTA has required drug and alcohol testing for transit agencies, providers, and other organizations that provide all forms of public transit since 1991. The only thing that is changing is that the FTA is confirming that TNCs who provide public transit must also meet these long-standing rules.


Myth:

The FTA’s new rules unfairly single out TNCs.

Truth:

The FTA has always required public agencies and private companies who operate public transit to meet federal drug and alcohol testing requirements. It’s common sense. The FTA’s proposed policy statement simply points out that when a TNC provides public transit, it is also covered – just like everyone else.


Myth:

It is impossible for a TNC to meet the FTA’s drug and alcohol testing requirements.

Truth:

TNCs have and do meet the FTA drug and alcohol testing requirements, UZURV is one of them. Some choose not to, but that is a choice made by the business.

TNCs have two options for meeting the requirements, both of which are straightforward and feasible. One option is for a TNC to require all of its drivers to meet FTA drug and alcohol testing rules. The second option is that TNCs can create a pool of drivers who meet the requirements. Once met, this pool of drivers would be available to provide public transportation services. This approach is similar to driver pools that many TNCs use for operating services that cater to people who need larger vehicles, people who want a luxury/black car experience, and people wishing to travel with their pets.


Myth:

Requiring TNC drivers to have the same drug and alcohol screenings as pilots, bus, train, and paratransit operators will end on-demand mobility programs

Truth:

Although some TNCs may choose not to meet the FTA’s long-standing drug and alcohol testing requirements, there are other TNCs (including UZURV) who already meet them. Thus, there is no need for mobility programs to be impacted by the FTA’s long-standing policy that all public transit services are provided by safety-sensitive personnel who are not impaired by drugs or alcohol.


Myth:

The FTA is shutting down on-demand mobility programs!

Truth:

The FTA’s proposed policy statement will not force local transit agencies to discontinue use of TNCs. The FTA is simply reminding transit agencies that if they wish to partner with TNCs, participating TNCs must meet the same drug and alcohol testing requirements as any other public transportation provider. In fact, the FTA provides guidance on how TNCs can meet drug and alcohol testing requirements, thereby ensuring that these TNC-operated programs can continue, without putting rider or public safety at risk.


Myth:

The cost of adding drug and alcohol screening is too high for TNCs – this will negate the cost savings agencies need to continue providing these services.

Truth:

When the taxicab exception was created it was well before current technology that allows for automation with human oversight that greatly reduces the cost and time it takes to screen drivers and manage a compliant program. UZURV and others do this year-round across the country with a driver network that completes millions of rides every year – and costs much less on average per trip than traditional paratransit.


Myth:

TNCs that screen for drugs and alcohol are not in my market, so transit agencies and other programs have no choice.

Truth:

Transit agencies can choose to onboard TNCs and other providers that meet public transit safety requirements, including drug and alcohol screening, door-to-door service, no service animal denials, app or phone scheduling, and cash or voucher payments.


Myth:

The cost of a fully FTA-compliant TNC is nearly as high as traditional paratransit.

Truth:

Although we should never put a price on safety, the incremental cost of meeting the FTA’s requirements is relatively small. TransPro, a 3rd-party transit consultancy compared UZURV pricing against more than 4.6 million paratransit trips and found that UZURV trips on average were 30% cheaper and the average per mile cost was 46% less than traditional paratransit.


Myth:

No other TNCs are big enough to handle the volume of rides!

Truth:

UZURV is one of several TNCs with FTA-compliant drivers, and we alone provided multiple millions of trips in 2024. Our clients include 25 transit agencies in 15 states and the District of Columbia all across the country, including 5 of the largest 10 paratransit programs by annual trip volume. We do so with 97%+ On-time Performance (within a 15-minute window) and 98% rider satisfaction.


Myth:

This is Happening for Political Reasons

Truth:

Secretary of Transportation Sean Duffy has been clear that safety is a fundamental principle of America’s transportation systems. Safety in transportation is a bi-partisan issue, with full support across aisles. The FTA clarification submitted with the proposed policy statement originated at the request of multiple transit agencies seeking guidance on the application of the original law and guidance to TNCs. Appropriate adherence to drug and alcohol testing requirements across all modes of service is a requirement of the law. With the proposed policy statement, the FTA went back to the original intent of the law, going so far as to transparently note a mistake that was made in past guidance, and spelled out its recommended answer. TNCs being subject to the same drug and alcohol testing requirements as all other modes of service in public transportation is common sense. Suggesting that the proposed policy statement is the result of a partisan political agenda or bureaucratic overreach is inconsistent with the basic truth of longstanding, bi-partisan policy on public safety and the new administration’s stated priority on public safety.

Conclusion:

Safety standards should be applied to all types of transit service, and there is no reason to single out TNCs for exemption from drug and alcohol testing.

Support for the FTA’s proposed policy statement aligns with the long-standing emphasis on safety in public transit. We urge riders and advocates to offer their full support for the proposed policy statement “Notice of Proposed Policy Statement Regarding the Applicability of FTA’s Drug and Alcohol Testing Program to Transportation Network Companies.”

Should you wish to voice support for the FTA’s Proposed Policy Statement (Docket No. FTA–2024–0020) you can post your public comment to the FTA here: https://www.regulations.gov/commenton/FTA-2024-0020-0001

Comments are due by February 12, 2025

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UZURV Partners with VisionServe Alliance to Advance Support for the Blind and Low-Vision Community https://uzurv.com/uzurv-partners-with-visionserve-alliance-to-advance-support-for-the-blind-and-low-vision-community/ Tue, 28 Jan 2025 02:00:46 +0000 https://uzurv.com/?p=93674

FOR IMMEDIATE RELEASE

RICHMOND, VA., January 28, 2025 — UZURV, the Adaptive Transportation Network Company and Assisted Mobility Platform, announces its commitment as a Platinum Sponsor of the VisionServe Alliance (VSA) for 2025. This partnership will help expand VSA’s mission of supporting organizations that work to overcome challenges faced by individuals who are blind or have low vision.

VisionServe Alliance is a collaborative network of advocacy groups, service providers, businesses, healthcare organizations, educators, and sports organizations, all dedicated to enhancing the lives of people with vision loss. The sponsorship will empower VSA to extend its reach, fostering greater impact across the nation for its alliance members.

“We are honored to have UZURV’s support for our mission,” said Lee Nasehi, President and CEO of VisionServe Alliance. “Their sponsorship will be used to strengthen the work of the alliance, through events, knowledge sharing, and consulting, all focused on improving the lives of individuals with blindness and vision loss.”

“Nurturing strong networks that erase barriers and promote opportunities for people with disabilities and older adults to maintain independence and personal autonomy is at the heart of both VisionServe Alliance and UZURV,” said Ned Freeman, CEO of UZURV. “We are proud to support VSA’s advocacy and innovative work, and we look forward to working together to improve transportation options for the blind and low-vision communities.”

As part of the sponsorship, UZURV and VSA will jointly focus on advancing accessible transportation solutions, helping to ensure that individuals with vision loss can more easily navigate their communities and access essential services.


About VisionServe Alliance

VisionServe leads an alliance of more than 130 member organizations that vastly improve the lives of people with blindness and low vision. VisionServe Alliance collaborates with leaders to enhance the health of the BVI field by maximizing engagement with life-changing vision rehabilitation training and services, addressing strategic issues, impacting the field, cultivating leadership, enhancing management systems, sharing best practices, increased capacity-building and sustainability, informing public policy, developing groundbreaking data reports highlighting profound issues impacting people with blindness and vision loss, and more. VisionServe Alliance also leads the Aging and Vision Loss National Coalition (AVLNC), a consortium of leaders advocating for the needs of adults 65+ with blindness and low vision.


About UZURV

Mobility independence is for everyone. UZURV helps communities lower the cost of transportation for people with mobility challenges – while delivering much more reliable, timely service that appropriately meets the needs of each rider. The UZURV Assisted Mobility Platform simplifies the operation and management of onboarding, managing compliance, dispatching, and monitoring assisted community mobility services. The platform provides powerful program management and reporting tools for mobility management, transportation systems, and service providers, including UZURV’s own Adaptive Transportation Network (Adaptive TNC) service model. UZURV’s Adaptive TNC onboards drivers, with drug and alcohol screening that meets FTA standards, for ADA Paratransit and rider choice programs. UZURV holds contracts for assisted community mobility services with more than 40 organizations across the United States, including six of the top ten largest ADA paratransit programs by rider volume. UZURV was founded in 2017 and is based in Richmond, VA. For more information about UZURV, visit https://uzurv.com/.


Media Contact:

Steve Cummings
media@uzurv.com
804.380.9928

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UZURV Board Names Ned Freeman as Chief Executive Officer https://uzurv.com/uzurv-board-names-ned-freeman-as-chief-executive-officer/ Tue, 12 Nov 2024 19:24:53 +0000 https://uzurv.com/?p=93079

FOR IMMEDIATE RELEASE

John Donlon, UZURV’s Founding CEO, Continues Involvement

RICHMOND, VA., November 11, 2024 — UZURV has finalized its leadership transition, naming Ned Freeman to the position of Chief Executive Officer.

He succeeds John Donlon, the founding CEO, who will continue his role as a member of UZURV’s Board of Directors and serve as UZURV’s President.

“The Board conducted an extensive national search for our next CEO, seeking the right person to continue to build on UZURV’s significant positive momentum and growth trajectory,” said Gary LeClair, Chair of the Board. “It became clear through this process that Ned’s extensive experience, mission focus, deep understanding of this business, and support from the team made him the best choice for UZURV’s next phase of growth. Ned has been instrumental in helping build the collaborative, mission-driven culture of this team, and the Board is confident that UZURV’s exceptional growth trajectory will continue to accelerate with his strategic leadership.”

“As we make this change, the Board, on behalf of UZURV’s full team and investors, would also like to thank John Donlon for his vision and leadership in founding UZURV and for the continuing relationship-building and advocacy efforts planned in his new role as President,” added LeClair.

“I’m grateful for the opportunity to work with this exceptional team as our CEO,” said Freeman, “Mobility independence is for everyone. But every single day one in four people find it difficult to get where they want to go. And it just doesn’t have to be that way. UZURV’s innovative technology platform and service save communities millions of dollars while radically improving quality and reducing the cost of mobility for people with disabilities, older adults, and others who need assistance to move about their community. This entire team is committed to making mobility independence as easy as it should be for everyone across this country. It’s hard. It’s fun, and even with the exceptional growth we’ve experienced over the past few years, we’ve just barely scratched the surface of what’s possible.”

Ned Freeman joined UZURV in 2019 as EVP of Marketing as the company began its national expansion. In 2021 he became the company’s Chief Operating Officer, and UZURV has since grown to provide assisted community mobility in more than 20 regions across the country. Freeman brings 30 years of organization-building executive experience in marketing, product development, and operational leadership to the CEO role – with a team-first, results-focused leadership style.


About UZURV

Mobility independence is for everyone. UZURV helps communities lower the cost of transportation for people with mobility challenges – while delivering much more reliable, timely service that appropriately meets the needs of each rider. The UZURV Assisted Mobility Platform simplifies the operation and management of onboarding, managing compliance, dispatching, and monitoring assisted community mobility services. The platform provides powerful program management and reporting tools for mobility management, transportation systems, and service providers, including UZURV’s own Adaptive Transportation Network (Adaptive TNC) service model. UZURV’s Adaptive TNC onboards drivers, with drug and alcohol screening that meets FTA standards, for ADA Paratransit and rider choice programs. UZURV holds contracts for assisted community mobility services with more than 40 organizations across the United States, including six of the top ten largest ADA paratransit programs by rider volume. UZURV was founded in 2017 and is based in Richmond, VA. For more information about UZURV, visit https://uzurv.com/.


Media Contact:

Steve Cummings
media@uzurv.com
804.380.9928

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Growth Spurs UZURV Executive Team Expansion https://uzurv.com/growth-spurs-uzurv-executive-team-expansion/ Wed, 04 Sep 2024 20:00:43 +0000 https://uzurv.com/?p=92520

FOR IMMEDIATE RELEASE

Ned Freeman Promoted to President – Insurance Tech Veteran Allie Feakins Joins as Chief Operating Officer

RICHMOND, VA., September 4, 2024 — UZURV, the Assisted Mobility Technology Platform, has promoted Ned Freeman to the position of President and welcomes Allie Feakins to fill the Chief Operating Officer role.

The adoption of innovative mobility programs by transit agencies across the United States to improve access to independent mobility for paratransit riders has led to increased demand for UZURV’s services. To further support this important industry transformation, UZURV announces an expansion of its executive team.

Allie Feakins joins the team as the new Chief Operating Officer and brings additional process management, growth, and operations executive management experience to UZURV. Feakins was formerly the Chief Executive Officer of Compare.com, an auto insurance price comparison technology platform. As CEO she led the company through an acquisition by Insurify. In this role, she will report to Ned Freeman.

For the past five years, Ned Freeman has been a member of UZURV’s executive team, first as Chief Marketing Officer and more recently as the company’s Chief Operating Officer during a period of significant expansion for UZURV. Freeman has nearly 30 years of organization-building executive experience in marketing, new product development, technology development, and operational leadership – with a strategic, results-driven, organizational leadership style.

“We still have a long way to go to achieve equitable, on-demand mobility for everyone. There is a growing movement to push technology and transportation design in new ways for extraordinary rider experiences while reducing costs to the community,” said John Donlon, Chief Executive Officer at UZURV. “Our expanded executive team is focused on supporting our world-class staff and program partners as we continue to work to meet and exceed the promise of the Americans with Disabilities Act.”


About UZURV

Mobility independence is for everyone. UZURV helps communities lower the cost of transportation for people with mobility challenges – while delivering much more reliable, timely service that appropriately meets the needs of each rider. The UZURV Assisted Mobility Platform simplifies the operation and management of onboarding, managing compliance, dispatching, and monitoring assisted community mobility services. The platform provides powerful program management and reporting tools for mobility management, transportation systems, and service providers, including UZURV’s own Adaptive Transportation Network (Adaptive TNC) service model. UZURV’s Adaptive TNC onboards drivers, with drug and alcohol screening that meets FTA standards, for ADA Paratransit and rider choice programs. UZURV holds contracts for assisted community mobility services with more than 40 organizations across the United States, including six of the top ten largest ADA paratransit programs by rider volume. UZURV was founded in 2017 and is based in Richmond, VA. For more information about UZURV, visit https://uzurv.com/.


Media Contact:

Steve Cummings
media@uzurv.com
804.380.9928

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