{"id":92851,"date":"2024-10-24T17:36:16","date_gmt":"2024-10-24T17:36:16","guid":{"rendered":"https:\/\/uzurv.com\/?post_type=newsletter&p=92851"},"modified":"2025-12-09T10:54:02","modified_gmt":"2025-12-09T15:54:02","slug":"driven-10-24-24-stay-updated","status":"publish","type":"newsletter","link":"https:\/\/uzurv.com\/newsletter\/driven-10-24-24-stay-updated\/","title":{"rendered":"Stay Updated"},"content":{"rendered":"

[vc_row row_height_percent=”0″ back_color=”color-gyho” overlay_alpha=”50″ gutter_size=”3″ column_width_percent=”100″ shift_y=”0″ z_index=”0″ content_parallax=”0″ uncode_shortcode_id=”282008″ back_color_type=”uncode-palette”][vc_column width=”1\/2″][vc_custom_heading text_color=”color-prif” text_font=”font-555555″ text_size=”fontsize-892903″ text_weight=”500″ text_transform=”uppercase” uncode_shortcode_id=”134569″ text_color_type=”uncode-palette”]Good to Know[\/vc_custom_heading][\/vc_column][vc_column column_width_percent=”100″ align_horizontal=”align_right” gutter_size=”3″ overlay_alpha=”50″ shift_x=”0″ shift_y=”0″ shift_y_down=”0″ z_index=”0″ medium_width=”0″ align_mobile=”align_left_mobile” mobile_width=”0″ width=”1\/2″ uncode_shortcode_id=”187677″][vc_column_text uncode_shortcode_id=”196123″]10.24.24[\/vc_column_text][\/vc_column][\/vc_row][vc_row row_height_percent=”0″ back_color=”color-gyho” overlay_alpha=”50″ gutter_size=”3″ column_width_percent=”100″ shift_y=”0″ z_index=”0″ content_parallax=”0″ uncode_shortcode_id=”436404″ back_color_type=”uncode-palette”][vc_column column_width_percent=”100″ gutter_size=”3″ overlay_alpha=”50″ shift_x=”0″ shift_y=”0″ shift_y_down=”0″ z_index=”0″ medium_width=”0″ mobile_width=”0″ width=”1\/1″ uncode_shortcode_id=”208156″][vc_icon icon_image=”90972″ media_size=”100″ text_font=”font-388954″ text_size=”fontsize-189434″ uncode_shortcode_id=”148172″ title=”Stay Updated!”][\/vc_icon][vc_custom_heading text_color=”color-210407″ heading_semantic=”h4″ text_font=”font-555555″ text_size=”fontsize-892903″ text_weight=”700″ uncode_shortcode_id=”208215″ text_color_type=”uncode-palette”]<\/p>\n

Why updating your app matters<\/p>\n

[\/vc_custom_heading][vc_column_text uncode_shortcode_id=”356625″]Orange banners. Push notifications. Red dots. They all tell us one thing: Update your app!<\/p>\n

But why bother if everything in your Drive app seems to work just fine?\"\"<\/p>\n

Well, there are plenty of good reasons. Sticking to an older version means missing out on the latest features, exposing yourself to potential security risks, and possibly running into issues that could affect your pay. Keeping your app updated is key to getting the most out of it!<\/p>\n

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New updates include new features<\/h3>\n

Drive app updates are designed to enhance the driver experience, making it smoother and more efficient. (Check out our recent newsletter<\/a> about what goes into creating the Drive app.)<\/p>\n

Every update is an opportunity to make driving and serving your riders better. When you update your app, new features and improvements become available \u2013 often including updates resulting from driver feedback.<\/p>\n

\"\"\u201cDrive app releases include valuable feature updates, such as our most recent release that offers ride note pop-ups at pick-up locations,\u201d said Cathy Davison (pictured left), Senior Product Manager on UZURV\u2019s Engineering Team. \u201cThis particular update makes it easier for drivers to complete rides,\u201d she continued.<\/p>\n

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Bug fixes and security improvements<\/h3>\n

App updates don\u2019t just make day-to-day driving easier \u2014 they ensure everything runs smoothly behind the scenes.<\/p>\n

UZURV is always on the lookout for ways to improve app performance, address any issues, and correct software bugs to make sure using the app is not only seamless but secure.<\/p>\n

\u201cOur releases often include defect fixes, security patches, and improved app performance for our drivers,\u201d Davison continued.<\/p>\n

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What if I don\u2019t update my app?<\/h3>\n

Drivers who skip regular app updates risk missing out on more than new features. They could miss critical bug fixes, security updates, and important notifications about new requirements for their program.<\/p>\n

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\nBecky Morrison (pictured right), UZURV\u2019s Senior Operations Manager, spoke about trying to help drivers who didn’t keep their app up-to-date:<\/p>\n

\u201cI’ve seen drivers unable to access the feed because they missed a new requirement updated in the app,\u201d said Morrison. \u201cThis caused them to receive a suspension, meaning they could not show interest in rides.\u201d<\/p>\n

Furthermore, Drive app updates can also affect the amount of money a driver sees in their Driver Bank.<\/p>\n

\u201cWe had a recent update that improved GPS tracking,\u201d Morrison stated. \u201cWithout the update, drivers saw improper compensation because they were using an older version.\u201d<\/p>\n

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How do I update my app?<\/h3>\n

You will see an orange banner like the one below if your app needs updating. If you do not see the banner, your app is up-to-date.<\/strong><\/p>\n

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\nTo avoid update glitches, Davison recommends making sure your phone has the most recent operating system (OS) before updating the Drive app.<\/p>\n

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To update your app:<\/h3>\n